Healthcare Worker Wellness eBook

At Empowered by Grace Creations, we are committed to providing you with high-quality products and excellent service. Below, you will find our store policies to ensure a smooth and transparent shopping experience.

1. Payment Methods:

We accept PayPal, Zelle and Cash App and secure payment methods. All transactions are processed through trusted payment gateways, ensuring your information is secure and protected.

2. Shipping & Delivery:

• Digital Products: All eBooks and planners are digital downloads. Once your purchase is complete, you will receive an email with a link to download your product instantly.

• Delivery Issues: If you encounter any issues with accessing your digital products, please contact us immediately at ssgordon35@gmail.com, and we will resolve the issue promptly.

3. Refund & Exchange Policy:

• Digital Products: Due to the nature of digital products, all sales are final, and no refunds or exchanges will be issued once the product is delivered.

• Exceptions: If a file is damaged or there are technical issues preventing access, please contact us within 7 days of purchase, and we will assist with troubleshooting or offer a replacement file.

4. Privacy Policy:

Your privacy is important to us. We do not store or share any personal information beyond what is necessary to complete your transaction. For more details, please refer to our full Privacy Policy.

5. Customer Support:

If you have any questions, concerns, or need assistance with your order, our support team is here to help. Please reach out to us at ssgordon35@gmail.com, and we’ll respond within 48 hours.

At Empowered by Grace Creations, your privacy and the protection of your personal information are of the utmost importance. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our products.

1. Information We Collect:

• Personal Information: When you make a purchase or sign up for our email list, we collect personal information such as your name, email address, billing address, and payment details. This is solely for the purpose of completing your order and providing customer support.

• Non-Personal Information: We also collect non-personal information, such as browsing data, through the use of cookies and similar technologies. This helps us improve our website and user experience.

2. How We Use Your Information:

• To Fulfill Orders: Your personal information is used to process payments, fulfill orders, and send you download links for our digital products.

• Communication: With your consent, we may use your email to send you updates, promotional offers, or information about new products. You may opt out of these communications at any time.

• Improvement of Services: Non-personal information helps us analyze site traffic and user behavior to improve our services and website functionality.

3. Data Security:

We implement secure payment gateways and encryption protocols to protect your personal data. Your payment information is processed securely and is never stored on our servers.

4. Sharing of Information:

We do not share or sell your personal information to third parties. However, we may share data with trusted service providers (e.g., payment processors) who assist in the operation of our website, as long as they agree to keep this information confidential and comply with applicable privacy laws.

5. Cookies:

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that allow us to remember your preferences and provide you with a more personalized experience. You can disable cookies through your browser settings, but this may affect some functionalities of the site.

6. Your Rights:

You have the right to request access to the personal information we have collected, correct any inaccuracies, or request deletion of your data. To exercise any of these rights, please contact us at [email or contact form].

7. Updates to This Policy:

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page, and we encourage you to review it periodically to stay informed.

8. Contact Us:

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us via email at ssgordon35@gmail.com.

At Empowered by Grace Creations, we are committed to maintaining the privacy and security of your personal information. Thank you for trusting us with your data!